Contact Us

The most effective way to receive support is to contact us via the blue chat button in the lower right corner of the website. After sending the message, we will contact you within 24 hours, (working hours: Monday ~ Saturday), you can also visit the following link to send us a message: https://www.facebook.com/EmokoEbikeScooter/

For all after-sales questions, please contact us via facebook Messenger online chat. The blue chat button in the lower right corner of the website is the best choice for after-sales service.

If there are quality problems with the products you purchased from the EMOKO official store (www.EMOKO-SCOOTER.com), please feel free to contact us. We can help you with these issues, such as getting a replacement, refund or repair of your e-scooter or e-bike, e-motorcycle.

The best way to get after-sales service: Live chat click: https://www.facebook.com/EmokoEbikeScooter/

If you want to cooperate with EMOKO, want to become our EMOKO official dealer or EMOKO cooperative influencer, you can also contact us via whatsapp: +8619129406347

Email: Contact@emoko-scooter.com (It is recommended not to contact us by email, as communication efficiency is too low and large files are inconvenient to transfer).

Our working hours are Monday to Saturday. If there is no reply to your message on Sunday, it means that our staff is on rest and we will definitely reply to your message the next day, so I hope you can understand.